Shipping policy

Shipping Policy

Thank you for choosing Crib Post. We strive to provide a reliable, efficient, and transparent shipping experience across Australia so you can prepare your baby's nursery with calm confidence. Please review our shipping policy details below.

1. Shipping Fees

We proudly offer Free Standard Insured Shipping on all eligible breathable mesh crib liners, solid timber nursery shelves, organic changing pad covers, and nursery hardware orders delivered across Australia. There are no hidden handling fees or unexpected surcharges added at checkout.

2. Order Processing Time

  • Each nursery textile and timber shelf kit undergoes hygiene seal verification, timber surface smoothness audits, mounting bracket hardware checks, and protective packaging prior to dispatch.
  • Processing Time: 1 - 3 business days (Monday to Friday, excluding Queensland public holidays).
  • Orders placed over weekends or observed national holidays will begin processing on the following business day.

3. Estimated Delivery Time

  • Transit Time: 7 - 14 business days across Australian metropolitan and regional delivery zones via standard carrier networks.
  • Please note that transit times are carrier estimates and may vary slightly depending on your state destination, remote regional postal routes, seasonal freight volume peaks, and courier parcel handling.

4. Hygienic & Corner-Protected Packaging & Order Tracking

To safeguard organic nursery fabrics from dust or moisture and protect solid wood shelves from transit corner dents, all Crib Post textiles are sealed in tamper-evident hygienic poly-pouches, while timber shelves are cushioned inside molded EVA foam end-caps within reinforced double-wall corrugated cartons. Once your package has been dispatched, a shipment confirmation email containing a carrier tracking number will be sent to the email address provided at checkout. You can use this tracking number to monitor your shipment online.

5. Delays and Exceptions

While we make every effort to ensure timely delivery, unexpected external delays may occasionally occur due to extreme weather disruptions, regional transport hub backlogs, or rail/road freight interruptions. Crib Post is not liable for external carrier delays, but our support team will actively assist you in tracking your parcel to resolve any delivery issues.